Returns Policy
At Elegance Luxury Boutique, we understand that sometimes a purchase may not meet your expectations. That's why we offer a hassle-free returns policy, allowing you to shop with confidence.
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receiving the item. Whether it's a sizing issue, a change of mind, or any other reason, we are here to assist you.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team. They will guide you through the process and provide you with a return authorization number.
Once your return is authorized, you will be responsible for shipping the item back to us. We recommend using a trackable shipping service to ensure that the item reaches us safely.
Upon receiving the returned item, our team will inspect it to ensure that it meets the return criteria. If everything is in order, we will process your refund.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your original payment method, it may take some time for the refund to be processed and reflected in your account.
If you have any further questions or concerns about our returns policy, please don't hesitate to contact us. We are here to assist you and ensure your shopping experience with us is nothing short of exceptional.